PROJECT OVERVIEw
What is TaskNap?
TaskNap is a user-friendly app that helps users manage tasks and prioritize sleep. It automatically creates a well-structured schedule, ensuring users accomplish their goals without sacrificing rest. With TaskNap, users can achieve a healthy work-life balance by seamlessly organizing tasks and optimizing sleep patterns.
My Role
UX Designer / Research
Duration
3 Weeks
Tools
Figma
Challenge
As part of my first solo UX project during my studies at Brainstation, I developed a solution for the Sleep Deficit Crisis in the UK as part of Brainstation's Patients First a government-led initiative aimed at improving healthcare for patients.
Goal
Identify pain points and needs of individuals struggling with sleep deprivation, and design a digital solution that would improve their overall health and wellbeing.
Result
A Mid-fidelity prototype of a user-friendly App that allows users to easily add tasks and automatically generates a well-structured schedule that prioritizes their sleep. With intelligent task organization, users can achieve their goals while maintaining essential rest.
DELIVER OVERVIEW
Set your sleep goal
Tasknap will intelligently organize your schedule, prioritizing your sleep to ensure you get the rest you need.
Easy task management
Adding tasks is a breeze with TaskNap. Simply input your tasks, and the app will automatically generate a well-structured schedule that optimizes productivity while considering your sleep needs.
my design process
dISCOVER
Research
Assumptions
Interviews
Jump to step
DEFINE
Persona
User Stories
Epics
Task flows
Jump to step
DEVELOP
Sketches
Wireframes
User Testing
Jump to step
DELIVER
Mid-Fidelity Prototype
Jump to step
discover
The Problem space
Sleep problems are a rising issue in the UK, affecting a large number of people due to stress, technology, and long work hours. This has led to serious consequences for both physical and mental health, including increased risk of depression and obesity. While there is growing recognition of the need for effective interventions to address this issue, many people in the UK continue to experience sleep problems.
Let's see more data
of UK adults are not getting the recommended seven to nine hours of sleep a night and this is leading to a range of physical and mental health problems.
are not taking any measures to address this issue
of the population recognises that poor sleep is impacting their health.
Problem statement
Based on research from the National Health Service (NHS), one in three people in the UK suffer from poor sleep, with stress, technology, and long working hours being major contributing factors. Poor sleep can lead to physical and mental health problems, including depression and obesity. Despite this growing issue, there is a lack of accessible and effective resources to help individuals address their sleep problems and improve their sleep habits.
My Assumptions
1. Poor Sleep Habits
Women are more likely to experience harassment, intimidation, and verbal abuse when walking alone, especially in areas where there are few other people around.
2. Busy and demanding lives
Can leave them with little time for self-care or relaxation. This can lead to poor sleep habits, and people may not realize the negative impact that sleep deprivation is having on their health and well-being.
3. Stigma
Associated with admitting to having sleep problems, and many people may be reluctant to seek help or discuss their sleep issues with friends, family, or healthcare professionals.
Hypothesis Statement
I put together the following statement to challenge my assumptions:
"I believe that providing a personalized sleep support and promoting healthy sleep habits for UK adults will help them to improve their sleep quality and reduce the likelihood of conditions such as cardiac problems, dementia, and diabetes.I will know this is true when I see: the number of UK adults with sleeping problems decreases from 71% to 21%, just as the number of UK adults currently not taking any measures to help them sleep better decreases to 20% within 6 months."
Understanding the User
I conducted interviews with three young professionals, aged 21-30, who reside in London and reported experiencing sleep problems.
*Names have been excluded from this study to protect the privacy of interviewees
Interviewee 1
A 21-year-old full-time student and part-time retail worker in London. Enjoys watching movies, playing video games, and going to the theater in his free time. Uses Instagram, YouTube, and TikTok. Typically wakes up at 7, attends school and work during the day, and spends evenings doing homework and relaxing. Struggles with sleep problems.
INTERVIEWEE 2
A 26-year-old entrepreneur who enjoys going for a run and trying out new restaurants in his free time. He regularly uses LinkedIn, Instagram, Twitter, and YouTube. His daily routine involves starting work in the morning, having lunch with his family, and sometimes going for a run in the afternoon. He works late into the night, often until 2 am, before sleeping and starting again the next day.
INTERVIEWEE 3
A 30-year-old accountant, enjoys going out with friends, watching Netflix, and eating out in her free time. Her daily routine involves waking up at 6 am, grabbing a coffee and going to work, eating lunch, sometimes going out to a pub with friends after work, and going to bed by 11 pm. However, her sleep is often disrupted due to stress and anxiety, leading to daytime drowsiness and fatigue.
Research findings
I used the Affinity mapping method to find behaviours, motivations, pain points, and group data points by themes, I chose to show the ones I think have more data points and reflect deeper issues and needs experienced by my users.
Consequences of sleeping problems
“I got depressed due to sleeping problems a year ago”
“Sleep is so important to me, because if not, I feel so unproductive”
“I feel Awful, antisocial, lazy, no energy, hungry after a poor-night sleep”
“I have noticed an increase in headaches and feelings of anxiety due to my sleeping problems”
Task & time management to improve sleep problems
"I've tried to sleep early by organizing my schedule, but it's tough to stick to."
“I try to organize myself to dedicate more hours to sleep but I get distracted by social networks”
“I really want to sleep early but it is difficult when I have many things to do”
“I want to be more organized to sleep at a proper time every day.”
Potential Solutions to sleep better
“reducing my exposure to screens before bed and eating lightly for dinner could improve the quality of my sleep”
“I’ve used Sleepwatch app a year ago, it was fine but I needed to sleep with my watch on, So I stop using it because I felt uncomfortable”
“I try to do all the activities quickly and go to sleep as soon as I can”
“I tried to meditate at night, but I arrive to tired that I only want to lay on bed and sleep”
These are the common themes that emerged
#1
Sleep Problems Unattended
People are aware of symptoms and changes in their mood related to poor sleeping, but never visited a doctor.
#2
Sleep and Schedule
People feel that they need to improve their time management skills in order to get enough sleep every day.
#3
Sleep Improvement Struggle
People are aware of potential solutions to improve their sleep, but have so far been unable to effectively implement them.
Due to people is aware of the symptoms and consequences of poor sleeping, as well as the possible solutions, the results of trying to use it either haven’t worked at all or made a big change due to lack of tasks and time management, that’s why I decided to focus on the second insight that I think will be helpful to build the right solution for their sleeping problems.
define
How might we help people manage their time to improve their sleep problems?
Meet oliver
I consolidated my primary and secondary research findings into Oliver, who will represent the core attributes of my target user.
User Stories & Epics:
I created user stories to focus on finding a solution that helps with Oliver's main problem, understanding his behaviors, motivations, goals, and pain points. For that I summarized my research and used the information I gathered to find events from Oliver’s perspective. These user stories were grouped into epics based on the similarities they shared.
Task Flow
After finding the core epic I’ll focus on, I transformed it into the main task Oliver will need to accomplish to improve his sleeping problems. The solution I have in mind for him is to let him establish an amount of hours to sleep every day and use the app to add tasks for the day that will be organized in a way that they don’t interrupt his sleeping hours. Let’s see how it would look...
Context:
Oliver, a busy London accountant, struggles to get a good night's sleep. Determined to improve his rest, he turns to a new task management app for help. Setting a sleep goal and organizing his daily tasks easily, Oliver finally gains control of his time and starts waking up refreshed and ready for the day ahead.
develop
Sketches
Once I had the task flows built out, I started to sketch my initial designs. This allowed me to try a number of different layout variations.
Wireframes
Once I had settled on my solution sketches, I I translated my sketches into an initial set of grayscale digital wireframes and interactive prototype using Figma.
User Testing
I conducted one round of usability testing with 5 people. The goal was to test the solution with real users to validate and improve the user experience of the App.
User Test Summary
In order to measure the success of each task, I decided to qualify the overall experience of the users using a scale 1/5, 1 point for completing the task and 0.5 points for completing the task with usability issues.
Overall Task Analysis
I organized and categorized the errors related to each task and the number of users who experienced them to decide which ones to prioritize to improve the prototype.
Design Prioritization Matrix
Main iterations after first round of testing
Takeaways
Through my first UX solo project, I learned the importance of user research and real data analysis in creating a user-centered design. I realized the value of centering the project around the users by identifying the right participants to interview and gather insights from. I also discovered the power of observing every detail during user testing, even the things that users didn't say out loud. Though it was challenging to conduct the interviews and testing alone, I embraced the uncertainty and focused on the users rather than my own assumptions. In the end, the reward was seeing the positive impact of a user-centered design on the final product.
